About the role:
- In today’s AI-driven world, fraud is evolving faster than ever, creating unprecedented risks and challenges—novobanco must adapt to stay ahead.
- We're transforming fraud risk management, tackling the toughest challenges in both local and European markets. At novobanco, we're investing in innovative solutions to protect our customers, and we need ambitious experts to lead this change.
- If solving complex fraud problems excites you, not intimidates you, we want to hear from you. This role is for a fraud expert ready to drive transformative initiatives across all lines of defense, shaping the future of our fraud strategy.
Role: Fraud Product Owner
Oeiras - Porto Salvo
What you will be doing:
- Operate within the 1st line of defence, working closely with 2nd line of defence to identify, assess, and transform risks.
- Optimise fraud prevention, detection, and investigation processes while maintaining a risk-free environment.
- Lead change efforts by implementing strong controls to mitigate inherent risks and document residual risks.
- Collaborate across departments to enhance fraud controls, empower customers, and improve data capabilities.
- Develop analysis to shape the 2026+ fraud strategy and support long-term planning.
- Coach business teams on designing and implementing fraud risk controls.
- Support the development of fraud risk policies, procedures, and key risk indicators in collaboration with compliance.
Required:
- 5+ years of experience in financial services industry
- Fraud knowledge preferred, ideally gained via working a consultancy or a financial institution
- Strong problem-solving skills with sound judgment in risk assessment.
- Quick learner, able to rapidly develop expertise in both technical and non-technical areas.
- Excellent communicator, capable of translating complex fraud risks into clear insights for senior leaders.
- Ability to identify, assess and create insights from large data sets through the investigation and analysis of data
- Skilled trainer, able to create and deliver materials that enhance business knowledge and decision-making.
Nice to have:
- Expertise in fraud risk legislation and regulation in Portugal and the EU.